Free shipping for orders from 199 NIS and up
Order cancellation policy will be subject to the Consumer Protection Law, 1981 (hereinafter: “Consumer Protection Law”), and nothing in the section below shall derogate from it.
It is possible to cancel the purchase order of a product from the day of the order up to 14 days from the date of actual receipt of the product or from the date of receipt of order confirmation – whichever is later.
The right of cancellation is not valid, among others, in the following cases:
Goods produced especially for the customer.
Lost goods (perishable or perishable products such as food products that have passed their expiration date and more).
If, after placing an order on the website, it turns out that the product is out of stock and/or that it cannot be delivered, an e-mail will be sent to the customer (or the company representative will contact him by phone) informing him of the cancellation of the order for that product without charge and/or the return of his money (as the case may be) and there will be no The customer has any claim against the company for this.
* It will not be possible to return or exchange nutritional supplements.